PUBLIC INFORMATION ASSISTANT


This position is located in the Public Information Unit, Office of the Executive Secretary. The Public Information Assistant reports to the Chief of Unit.

The Economic Commission for Latin America and the Caribbean is one of the five regional Commissions of the United Nations. It was founded in 1948 with the purpose of contributing to the region’s economic and social development. Its mission includes the design, monitoring and evaluation of public policies and the provision of advisory services, expertise and training to Governments, as well as support for regional and international cooperation and coordination activities. Please visit our website at www.eclac.org for further information.


Under the overall supervision of the Chief of Unit, the Public Information Assistant will be responsible for the following duties:

•Contributes to the development and production of communications products/services with minimal supervision.
•Collaborates substantively on publication activities designed to promote knowledge and understanding of and to build support for UN system and activities, to include delivery of discrete components of the unit’s work programme in mass media (e.g. newspapers, TV, radio, internet, etc.).
•Develops and maintains relationships with media and other official (e.g. NGOs, local community and government leaders, educational institutions, other UN agencies, etc.).
•Prepares briefs on assigned topics for senior officers; responds, both orally and in writing, to a broad range of routine questions and information requests on UN activities from the press, constituents and other parties; as appropriate forwards questions/requests to relevant parties for reply; drafts letters and official memoranda on a range of subjects.
•Researches, compiles and presents information from a variety of sources; including reviewing current events worldwide and identifying items of interest to the Secretary-General or senior UN officials.
•Serves as Secretary of the Exhibits Committee; organizes and coordinates all aspects of events relating to exhibits.
•Informs the international news media and other key constituents of significant developments, events, press conferences, etc.; ensures the availability of copies of press releases and other key documents and information products; assists key officials, delegates and other UN offices in arranging press conferences, briefings, etc.; handles logistics with essential services.
•Coordinates and oversees the entire audio/visual marketing campaign under the supervision of the Promotion and Marketing Manager.
•Serves as photo lab supervisor by establishing and maintaining an efficient production of photographic images in both digital and print formats.
•Coordinates video programming and webstreaming services for ECLAC; assesses suitability of material to be transmitted; prepares quarterly programming plans; coordinates playlist, reruns, etc. in conjunction ECLAC calendar of events/observances and current issues before the UN; oversees associated administrative and production activities (e.g. electronic new gathering operation; radio and satellite bookings, management operations, analysis of statistical reports, billing and account reconciliation, etc.).
•Coordinates the use of the ECLAC facilities; assign facilities for various events/operations and prepare production schedules; recommends set-ups for news coverage and other production events; organizes requisite services and equipment based on technical requirements; liaises with essential services to resolve issues/problems; serves as back-up ECLAC camera director.
•Provides substantive support to the production of film/video or radio programmes by conducting original research for feature items and other material; making recommendations on programme content, structure/style, interviews, narration texts and elements to be edited, etc.; assisting in the writing of narrations, short articles, summary excerpts, etc., conducting interviews, acting as location producer, participating in post production editing, overseeing the production of language translations/adaptations and ensuring cost effectiveness, etc.
•Supervises and guides other general service staff in the function, as needed.
•Performs other duties as assigned.
•Collects, evaluates, processes, and analyzes statistical data from a variety of sources. Processes, classifies and ensures internal consistency of data; reconciles discrepancies in data series. Builds special data sets for specific research needs or for reports.
•Prepares charts, graphs and other outputs for reporting and presentation of various data. Applies, tests and executes programmers for specific statistical applications on the basis of specifications provided. Maintains relevant computerized databases.
•Responds to internal/external requests on questions related to specific programme(s). Assists in liaising with United Nations system organizations to obtain necessary statistical and other relevant information. Prepares data sets upon request, responds to queries/requests and maintains/updates web pages.


•Professionalism: Ability to provide independent evaluations and analyze statistical data. Ability to prepare reports. Ability to manage networks and users communities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

•Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

•Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.


High school diploma or equivalent is required. Studies in computer systems or information technologies are required.


At least ten years of experience in public communication, international broadcasting or related area is required. Experience in information systems analysis and programming is required. Experience in systems administration, maintenance and software development is required. Experience in contents management, information architecture and web applications design is required. Experience working in an international organization is desirable.


English and French are the working languages of the United Nations Secretariat. For the post advertised, advanced knowledge of Spanish and Intermediate knowledge of English is required.

For JOs: Knowledge of the second language (English/Spanish) will be tested, unless it can be supported by a certificate from a recognized institution.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.


– Appointment for positions in the General Service category is done on a local basis. Applicants shall be recruited in the country or within commuting distance of the office, irrespective of nationality and length of time the candidate may have been in the country. Applicants will be responsible for any expenses incurred in taking the relevant examinations at the duty station, and of any costs related to traveling and relocating to the duty station in the event of an employment offer.
– A current staff member who holds a fixed-term, permanent or continuing appointment may apply for temporary positions no more than one level above his or her current grade.
– A staff member holding a temporary appointment in the General Service or related categories may only apply to positions within those categories. For full information on eligibility requirements, please refer to section 5 of ST/AI/2010/4Rev.1 on Temporary Appointments.
– Upon separation from service, including, but not limited to, expiration or termination of, or resignation from, a fixed-term, continuing or permanent appointment, a former staff member will be ineligible for re-employment on the basis of a temporary appointment for a period of 31 days following the separation. In the case of separation from service on retirement, a former staff member will be ineligible for re-employment for a period of three months following the separation. This equally applies, mutatis mutandis, with respect to a former or current staff member who has held or holds an appointment in another entity applying the United Nations Staff Regulations and Rules and who applies for a temporary position with the Secretariat.
– While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.
– The expression “Internal candidates”, shall mean staff members who have been recruited after a competitive examination under staff rule 4.16 or after the advice of a central review body under staff rule 4.15. Please note that candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position.
– The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.
– For information on special post allowance, please refer to ST/AI/1999/17. For more details on the administration of temporary appointments please refer to ST/AI/2010/4/Rev.1. The Staff Regulations, Staff Rules and administrative issuances governing staff appointments can be viewed at: http://www.un.org/hr_handbook/English Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply.


According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.


THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.


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