Wedding & Events Manager – Award winning hotel – Hinckley – Fantastic team to work with!
We are currently recruiting on behalf of one of the leading Hotel & Wedding venues in Leicestershire. Do you have experience of running events and weddings? Do you have a calm and confident nature when it comes to client show rounds?
They have a fantastic repuation for weddings and events and offer a service and experience which is second to none! Consistency and the ability to make the guest experience fantastic is the primary aim of this hotel.
Our client enjoys a varied business mix attracting both corporate and leisure guests, weddings, private parties and events, so a very busy food & beverage business catering for upto 150 people.
The hotel has a strong reputation locally and is very much focused on high standards, quality food and consistency.
The role of Weddings & Functions Manager will be responsible for both the final detail and delivery of weddings and key functions and combining some Duty Management.
OVERALL JOB PURPOSE:
To ensure that the Banqueting department operates efficiently, maximising profits whilst maintaining the hotels reputation and high standards of customer service.
·Work with other Heads of Department to set standards of service for your department and constantly monitor to ensure consistency
·Act as a role model to co-workers and be courteous and professional
·Assist with Duty Management of the hotel
·To have full knowledge of all food and drink products served in the hotel
·Ensure all conferences/meetings/functions are run professionally and customer satisfaction and expectations are exceeded whenever possible
·To adhere to company rules as set in the staff handbook and keep abreast of all legislation relevant to the position
·To adhere to all company training given and ensure that all procedures are followed at all times
·To adhere to dress, equipment and personal hygiene standards at all times
·Construct rotas in association with other heads of department based on levels of business and company standards considering customer needs and budget restraints
·To liaise with staff pre-shift and give them specific job roles demonstrating leadership and teamwork
·To carry out regular staff training and develop the team and ensure they follow correct standards and procedures at all times
·To carry out any reasonable duties as required by the demands of the business and management
·To ensure all direction from senior management is followed
·To ensure all work and storage areas are kept clean and tidy
·Maximise revenue and profitability through upselling programmes and incentives if appropriate.
·Pass on any possible sales leads which could develop into future business
·To be fully competent in payment procedures, cashing up and general accounting facilities of the hotel
·Instruct and train staff on correct handling and storage of hotel equipment and stock to minimise breakages, misuse and shortages.
·Maintain and order appropriate levels of stock based on business requirements
Health and Safety and Food Safety:
·Report all potential and real hazards immediately to the maintenance department
·Be fully aware of the Hotel Fire, Emergency and Health and Safety procedures
·Be fully aware of the laws relating to Food safety as well as Hotel procedure in relation to this area
Job Type: Full-time
Salary: £22,000.00 to £23,000.00 /year
- Event Management: 2 years