[Full Time] Outbound dialler

Outbound dialler
Full Time

at
SMS PLC
in Newmarket CB8
(Published at 14-06-2018)

Do you have previous call centre or customer service experience? Do you enjoy working with excel and spreadsheets? Do you have excellent admin and telephone skills? Are you seeking permanent position with scope for personal and professional development?

We are recruiting for an exciting opportunity in our outbound dialling team in Newmarket-

Duties will include:

  • Making outbound calls to book appointments for gas meter exchanges
  • Handling inbound queries from customers and colleagues
  • Updating information onto our system
  • Checking and managing engineers availability
  • Inputting data
  • Carrying out all administration duties

Our ideal candidate needs to:

  • Be confident on the telephone
  • Have customer service/contact centre experience
  • Be target/KPI driven
  • Able to build good rapport with customers
  • Be able to adapt and learn quickly
  • Have excellent communication skills, both written and verbal
  • Gas industry knowledge, desirable

Job Type: Full-time


Source link

Post a Comment

Your email address will not be published. Required fields are marked *

16 + sixteen =