[Full Time] Apprentice Sales Support Administrator

Answer telephones and take messages for staff

Handle post ingoing and outgoing

Providing general administration duties including, filing, photocopying and scanning documents to assist the daily running of the sales department

Communicate in a professional business setting

Comply with Health and Safety regulations

Work towards level 2 business administration

Administer orders via email or telephone

Checking data accuracy in orders and invoices

Contacting clients to obtain information or answer enquiries

Liaise with logistics department to ensure timely deliveries

Maintain and update sales & customer records

Develop monthly sales reports and submit to management

Communicate important feedback from customers internally

Ensure sales targets are hit and report any deviations

Stay up to date with new products and features

Maintain a professional manner on telephone and email

Support sales team in keeping leads by maintaining a customer focused approach

As above plus any additional duties and responsibilities that may reasonably be expected to be undertaken in accordance with the role.

Requirements and prospects

Desired skills

Good communication skills

Well organised




Computer literate

Time management


Ability to work towards KPIs

Personal qualities

Professional approach

Willingness to learn and develop



Hard working

Customer focused

Desired qualifications

Initial assessments to take place at interview in literacy and numeracy where the successful applicant will need to attain GCSE grades A-G in maths and English equivalent.

Future prospects

There will be a possibility of progression to a level 3 Apprenticeship if the chosen applicant is successful in securing a permanent position within the company.

Things to consider

All applicants should consider the location of the job and look into whether it is within suitable travelling distance to them.

The Current National Minimum Wage (ANMW) rate for apprentices is £3.70 per hour. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. After the 1st April 2018 the minimum wage rates are £5.90 an hour for 18-20 year olds and £7.38 for anyone aged 21 to 24 years old and £7.83 for 25 and over.

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

For more information visit: www.gov.uk/national-minimum-wage-rates

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