Answer telephones and take messages for staff
Handle post ingoing and outgoing
Providing general administration duties including, filing, photocopying and scanning documents to assist the daily running of the sales department
Communicate in a professional business setting
Comply with Health and Safety regulations
Work towards level 2 business administration
Administer orders via email or telephone
Checking data accuracy in orders and invoices
Contacting clients to obtain information or answer enquiries
Liaise with logistics department to ensure timely deliveries
Maintain and update sales & customer records
Develop monthly sales reports and submit to management
Communicate important feedback from customers internally
Ensure sales targets are hit and report any deviations
Stay up to date with new products and features
Maintain a professional manner on telephone and email
Support sales team in keeping leads by maintaining a customer focused approach
As above plus any additional duties and responsibilities that may reasonably be expected to be undertaken in accordance with the role.
Requirements and prospects
Good communication skills
Ability to work towards KPIs
Willingness to learn and develop
Initial assessments to take place at interview in literacy and numeracy where the successful applicant will need to attain GCSE grades A-G in maths and English equivalent.
There will be a possibility of progression to a level 3 Apprenticeship if the chosen applicant is successful in securing a permanent position within the company.
Things to consider
All applicants should consider the location of the job and look into whether it is within suitable travelling distance to them.
The Current National Minimum Wage (ANMW) rate for apprentices is £3.70 per hour. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. After the 1st April 2018 the minimum wage rates are £5.90 an hour for 18-20 year olds and £7.38 for anyone aged 21 to 24 years old and £7.83 for 25 and over.
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).
For more information visit: www.gov.uk/national-minimum-wage-rates